We are thrilled to announce significant improvements to your Digital Dynamics client area. As part of our commitment to delivering exceptional IT service and ensuring your needs are promptly addressed, we've updated our client portal with new features and functionalities designed to provide a more comprehensive, streamlined experience.
Here's what's new:
Enhanced Ticketing System
You can now view all tickets raised by anyone in your company, open and close tickets, and filter them by their status - Open, Pending, Solved, or Closed. Moreover, a complete history of all company tickets is available for your review. This will enable faster resolution times, better tracking, and improved transparency in dealing with your issues.
Microsoft 365 Self-Service License Changes (Beta)
We're excited to introduce the beta version of our Microsoft 365 self-service license changes. This feature will give you greater control over your software licenses, allowing you to manage them according to your changing needs.
Improved Financial and Domain Management
- Invoices: You can now view, download, and pay your due and past invoices directly through the client area using a credit card. This makes managing your financial commitments to Digital Dynamics as seamless as possible.
- Domain Settings: You can manage domain settings and order new services directly from the client area, allowing you to easily make changes according to your business needs.
- Web Hosting Management: In the updated client area, managing your web hosting services has never been easier. You can now review your current arrangements and make necessary changes with just a few clicks.
- Domain Purchases: Purchasing new domains is now possible directly from the client area, making it easier to expand and manage your online presence.
These enhancements are part of our ongoing efforts to provide you with the best possible user experience and to equip you with the tools you need to effectively manage your IT services.
We encourage you to explore these new features, and as always, your feedback is greatly appreciated. If you have any questions or need assistance, our support team is ready and available to help.
Thank you for choosing Digital Dynamics as your trusted IT partner.
